Volunteers are at the heart of Interfaith Assistance Ministry. Every week, volunteers give their time, talents, and compassion to help IAM serve our neighbors throughout Henderson County.
Whether you enjoy working directly with people, organizing donations, helping behind the scenes, or putting your professional skills to work for a good cause, there is a place for you at IAM.
You can apply directly at this link
or
Contact Marcia Crabtree
at marcia@iam-hc.org
or call 828-697-7029 ext. 224
Current Volunteer Opportunities
Volunteers are a critical part of IAM's operations. Our volunteers can choose one or more roles within one or more departments. Here is a list of the current openings
Volunteer opportunities are available in several areas:
Food Pantry
Clothing Closet
Intake
Thrift Store
Mobile Pantry
Administrative and support roles
Bilingual volunteers are especially needed and welcomed throughout IAM.
If you’re looking for a meaningful way to give back, we would love to welcome you to the IAM volunteer team. Whether you have a few hours to share or are looking for an ongoing opportunity to serve, your time and talents can make a meaningful difference in the lives of our neighbors and in the community we all call home.
Most volunteer shifts are approximately 3.5 to 4 hours and take place in the morning or afternoon. Some opportunities require less time, and volunteers may serve one or multiple shifts depending on their availability. We understand that everyone's schedule is different. Our Volunteer Manager is happy to talk with you about available opportunities and help identify a schedule and role that works for you.
Tour the IAM Facility to tour IAM, learn more about what we do, and explore available volunteer opportunities. For more information or to make an appointment with Volunteer Manager Marcia Crabtree, please call 828-697-7029 ext. 224 or email marcia@iam-hc.org
IAM Volunteer Descriptions
(Bilingual volunteers are needed in all departments)
Food Assistance:
Help create a welcoming and dignified pantry experience for our neighbors
Some pantry assignments may involve bending, standing, and lifting. Physical requirements vary by role.
Mobile Pantry Events
Help IAM bring food directly into communities throughout Henderson County.
Mobile Pantry opportunities are offered at various community locations throughout the month.
Clothing Assistance:
Help neighbors find clothing and household essentials for themselves and their families.
Financial Assistance:
Help IAM's Intake team provide organized, responsive assistance to neighbors experiencing a financial crisis.
Some Intake positions require computer skills.
THRIFT STORE VOLUNTEER:
IAM's Thrift Store helps support our mission while providing affordable shopping opportunities to the community.
Volunteer Hours
Volunteer opportunities are generally available during IAM's service hours:
Monday, Tuesday & Thursday
9:00 a.m. – 4:00 p.m.
Wednesday & Friday
9:00 a.m. – 12:30 p.m.
Thrift Store and special-event volunteer opportunities may be available outside of these hours.
Specific schedules vary by department and volunteer role.
Clothing Assistance Department
Volunteers may:
Inspect donated clothing, shoes, and linens
Sort items by type and size
Prepare appropriate items for the Clothing Closet
Organize incoming donations
Assist staff with maintaining the sorting and storage areas
Clothing Sorters
Volunteers may:
Inspect donated clothing, shoes, and linens
Sort items by type and size
Prepare appropriate items for the Clothing Closet
Organize incoming donations
Assist staff with maintaining the sorting and storage areas
Thrift Store Volunteers
Volunteers may:
Sort donated items
Prepare and price merchandise for sale
Stock and organize clothing racks and store shelves
Assist customers
Serve as a cashier
Help maintain an attractive and organized store
Assist with donation pickups or other store needs, depending on the role
Immediate Needs:
Various Shifts with the greatest need for Friday Afternoons and Saturdays
File Managers
Volunteers may:
Assist Neighbor Receptionist in creating new files.
Ensure Neighbor Files are Kept in Proper Order.
Take Neighbor Files to Neighbor Receptionist and Intake Manager
Take and Pick up Mail from Post Office
Assist in Clerical Tasks as Necessary
No computer skills are necessary
Food Services Volunteer
Depending on the volunteer assignment, responsibilities may include:
Welcoming and assisting neighbors as they enter the pantry
Helping neighbors shop and select food for their households
Stocking shelves, refrigerators, and other pantry areas
Receiving, weighing, sorting, and organizing food donations
Assisting Food Services staff with pantry operations
Helping maintain a clean, organized, and welcoming pantry
Some pantry assignments may involve bending, standing, and lifting.
IAM Mobile Pantry Volunteer
Mobile Pantry volunteers may:
Help set up and break down distribution areas
Organize and display food for distribution
Welcome neighbors and assist them with food selections
Restock tables throughout the distribution
Assist IAM staff with other needs during the event
Typically every other week on Wednesdays from 2:30 - 5:30
Intake Interviewers
Intake volunteers may:
•Work with clients to gather and verify information to determine eligibility for assistance.
•Provide clients with available resources to meet their needs, including information and referrals to other agencies.
•Must have strong computer skills
•Strong listening and communication skills
Training is provided (Must be able to attend 3 observations and 8 hours of computer training)
Your Time and Talents Matter
There is no single way to be an IAM volunteer. Some volunteers serve every week. Others help with special events, seasonal needs, or particular projects. Some work directly with neighbors, while others make IAM's work possible behind the scenes.
Every role contributes to our mission of neighbors helping neighbors.
We would love to help you find yours.
Landscaping Volunteers
〰️
Landscaping Volunteers 〰️
We are currently looking for volunteers to help us maintain our beautiful campus. We need help with planting, pruning, weeding, and all things gardening to help maintain the beautiful natural areas around our facility.
Green thumbs please contact us!

