Services Provided

Food and Hygiene Assistance

Individuals and families who need assistance may visit the IAM pantry during regular business hours, Monday to Friday from 9 a.m. to 4 p.m. Free food is provided for each member of the household. No Henderson County residency or proof of income required.

IAM offers both traditional and Latino food options. IAM also offers personal hygiene items, baby diapers, pet food, and special holiday food items for Thanksgiving and Christmas/Hannukah.

Schedule of Services Provided:

• Food — enough food to feed your family for a week (once a week)

• Pet Food — (once a week)

• Diapers — baby or adult (once a week)

• Feminine hygiene products — pads and tampons (once a month)

• Personal Use Items — dish soap, shampoo, hand soap, deodorant, razor, toothbrush, toothpaste (every 2 months)

Clothing Assistance

Free clothing is available to residents with a Henderson County address. We offer adult and children’s clothing, work clothing, shoes, coats, towels, and bed linens.

Schedule of Services Provided:

• Clothing — Second-hand clothing (once a month)

• New underwear, coats (once a year)

• Blankets/Sheets/Pillows/Bath Towels (once a year)

Financial Assistance

Individuals living in Henderson County and requesting financial assistance with overdue utility and rent bills, prescription assistance, or bus tickets, must provide the following information:

What You Need to Bring

**Very Important: If you are requesting financial assistance, please arrive before 2:30 to allow us time to process your request.

It is very helpful if you come in 10 days before the disconnect date, but you should arrive no less than two days before the disconnect date.

Personal Identification:
Bring an ID if you have one. IAM can assist you if you don't have a Driver's License or a Social Security Card as long as you have proof that you live in Henderson County. We will also need the names and dates of birth for family members living with you.

For Utility Assistance: (Duke Power)
•Proof of income is needed for utility assistance.
•Bring discontinued/cut-off notice
•Come in at least 2 days before the cut-off date.

For Heating Fuel Assistance
•Bring the company name of your fuel supplier
•Know what kind of fuel you need: oil or kerosene
•IAM is unable to provide assistance for portable tanks

For Rent Assistance
•Bring an eviction or late notice from the landlord
•Bring information about the entire household income for the past two months.

Prescription Assistance
•For current or new medications, bring a hard copy of your prescription or the prescription bottle still eligible for refill.

Schedule of Services Provided

Financial Assistance — utility assistance (electricity, water, gas), housing rent, heating oil, and prescription medications (once every 12 months)

Who Else Can Help You?

Pisgah Legal Services
(828) 692-7622
www.pisgahlegal.org

True Ridge
Provides culturally-relevant bilingual advocacy, case management and guidance in a safe space
(828) 205-1170

Housing Assistance Corporation
(828) 692-4744
www.housing-assistance.com

Children & Family Resource Center
(828) 698-0674
www.childrenandfamily.org

Council On Aging
(828) 692-4203
www.coahc.org

The Free Clinics
(828) 697-8422
www.thefreeclinics.org

Henderson County Department of Social Services
(828) 697-5500
www.hendersoncountync.org

Henderson County Health Department
828-692-4223
www.hendersoncountync.gov/health

The Storehouse (by referral only)
(828) 692-8300
www.storehouseonline.org

Hendersonville Rescue Mission
(828) 697-1354
www.hendersonvillerescuemission.org

NC 211
For more information call 211, a 24 hour Community Resources Information and Referral Service for Henderson, Buncombe and Transylvania Counties.