Get Help
Who We Help
Services Provided
Emergency Services
Who Else Can Help?
Who We Help
IAM’s Social Services Department is open to provide free crisis services to residents of Henderson County on a first-come, first-served basis, Monday through Friday at the following times:
Mon- Thurs: 9 a.m. – 4 p.m.
Fri: 9 a.m. - 1 p.m.
(Please Note: If you are requesting financial or clothing assistance,
please arrive at least 90 minutes before our closing time
to allow us time to process your request. Thank you.)
IAM provides assistance with food (traditional or Latino), financial assistance with rent, utility bills and prescriptions; clothing, Apple Country bus tickets, gasoline vouchers, personal hygiene items, baby diapers and food, blankets, towels, sheets, school supplies, holiday meals, pet food, a free budget class, referrals to partner agencies, and help for other hardships.
We cannot assist anyone who does not live in Henderson County, N.C.
Individuals who need food, clothing, financial assistance with overdue utility and rent bills, prescription assistance, a gasoline voucher or bus tickets, personal hygiene items, cleaning supplies, pet food, blankets, pillows and towels must come to our offices at 310 Freeman Street in Hendersonville. Please call (828) 697-7029 and select Option 2 if you have questions.
Please bring this identification with you to IAM:
Proof that you, or the client you represent, reside in Henderson County.
Photo ID
Name and date of birth of family members living with you
Eviction or late notice if help is needed to pay rent
For help to fill a prescription for current or new medications, bring a hard copy of your prescription or the prescription bottle still eligible for refill.
Services Provided
Crisis assistance including food, clothing, heat, utilities, rent, medication and other basic needs.
Food — enough food to feed your family for a week (once a week)
Pet Food — (once a week)
Diapers — baby or adult (once a week)
Feminine hygiene products — pads and tampons (once a month)
Clothing — Second-hand clothing (once a month) New underwear, coats (once a year)
Blankets/Sheets/Pillows/Bath Towels — (once a year)
Personal Use Items — dish soap, shampoo, hand soap, deodorant, razor, toothbrush, toothpaste (every 3 months)
Financial Assistance — utility assistance (electricity, water, gas), housing rent, heating oil, prescription medications and gasoline (once each 12 months)
Recommendations to other aid organizations
What You Need To Bring
Personal Identification:
An ID if you have one. IAM can assist you if you don't have a Driver's License or Social Security Card as long as you live in Henderson County.
For Utility Assistance:
•Proof of income is needed for utility assistance.
•Bring discontinued/cut-off notice
•Come in at least 2 days before the cut-off date. Arrive before 2:30 if you are new to IAM
•Arrive by 3 pm if we've helped you before
For Heating Fuel Assistance
•Bring the company name of your fuel supplier
•Know what kind of fuel you need: oil or kerosene
•IAM is unable to provide assistance for portable tanks
For Rent Assistance
•Bring eviction or late notice from the landlord
•Bring information about the entire household income for the past two months.
Prescription Assistance
•For current or new medications, bring a hard copy of your prescription or the prescription bottle still eligible for refill.
Emergency Services
NC 211
For more information dial 2-1-1, a 24-hour Community Resources Information and Referral Service for Henderson, Buncombe and Transylvania Counties.
2-1-1
SafeLight
(828) 693-3840(Hotline)
Hendersonville Rescue Mission
(828) 697-1354
Vaya Health
Mental Health Crisis Line
(800) 951-3792
Hope 4 NC
Crisis Counseling Services Hotline
855-587-3463
Salvation Army
(828) 693-4181
Hendersonville Police Department
(828) 697-3025
Henderson County Sheriff's Office
(828) 697-4911
Who Else Can Help You?
Pisgah Legal Services
(828) 692-7622
www.pisgahlegal.org
True Ridge
Provides culturally-relevant bilingual advocacy, case management and guidance in a safe space
(828) 205-1170
Housing Assistance Corporation
(828) 692-4744
www.housing-assistance.com
Children & Family Resource Center
(828) 698-0674
www.childrenandfamily.org
Council On Aging
(828) 692-4203
www.coahc.org
The Free Clinics
(828) 697-8422
www.thefreeclinics.org
Henderson County Department of Social Services
(828) 697-5500
www.hendersoncountync.org
Henderson County Health Department
828-692-4223
www.hendersoncountync.gov/health
The Storehouse (by referral only)
(828) 692-8300
www.storehouseonline.org
Hendersonville Rescue Mission
(828) 697-1354
www.hendersonvillerescuemission.org
NC 211
For more information call 211, a 24 hour Community Resources Information and Referral Service for Henderson, Buncombe and Transylvania Counties.